Inconsistant history

This is what Samia sees (everything) :

This is what Alex sees (part of the conversation) :

That's a really serious issue.

Can you bug Matthew and JC on that one to understand WTF ?

assigned to @jbpasquier and unassigned @bleme

By Jean-Baptiste on 2019-09-02T09:26:02 (imported from GitLab project)

Note that a "/clear" temporary solved the issue.

By Jean-Baptiste Pasquier on 2019-09-03T13:04:57 (imported from GitLab project)

changed milestone to %v0.4

By Alexandre on 2019-09-03T13:17:43 (imported from GitLab project)

Exactly. We just need to find out where to trigger that in the code so that the problem never occurs to the end user.

By Alexandre on 2019-09-03T13:18:22 (imported from GitLab project)

added 1 deleted label

Looks like a chunk of history is missing, so failed MAM request or the request was never made. Is it easy to reproduce?

If so, can you grab debug logs from converse?

@MattJ : Thanks for your response.

What should we look for in those logs ?

By Alexandre on 2019-09-05T11:31:58 (imported from GitLab project)

A MAM query: https://xmpp.org/extensions/xep-0313.html#example-2

@MattJ : Thank you very much !

@jbpasquier : Is this enough info for you ?

By Alexandre on 2019-09-05T13:02:39 (imported from GitLab project)

unassigned @jbpasquier

By Alexandre on 2019-09-15T16:31:17 (imported from GitLab project)

changed time estimate to 2h

By Alexandre on 2019-09-21T13:54:50 (imported from GitLab project)

assigned to @dele

By Alexandre on 2019-10-02T13:29:23 (imported from GitLab project)

@jcbrand : suggested 5.0 fixes the issue

By Alexandre on 2019-10-02T13:30:12 (imported from GitLab project)

This is fixed in latest Converse 5.x. However, the reconciliation between stored chat history and fetched chat history can still fail sometimes. Forcing the chat history to be always fetched with setting clear_messages_on_reconnection can completely prevent this issue.

closed via commit 74c6829b

By Jean-Baptiste Pasquier on 2019-11-25T12:26:14 (imported from GitLab project)