UX improvements needed on chat history loading
First of all, I want to say Bravo! for the improvements made on the history loading of the chat. It is a hundred times better than it used to be. Well done, it is really appreciated.
Now here is how it is today:
I see two things that are not right, and they lead to some users thinking the history is inaccessible, although it is:
- No loader to indicate we are fetching something, and that it has arrived
- We're scrolled to the very top once more history has been loaded, therefore we can't scroll upwards anymore, and so we have to scroll back down a bit and then upwards again to be able to load more history. I should have some scrolling margin left to keep on scrolling upwards and load more history
I'm loving having this discussion. We're diving into subtle UX details. That's really good news.