My private circles have disappeard

What's happening?

I cannot see my private circles anymore on the left menu. They are also absent from the new circle listing page.

Relevant logs and/or screenshots

Your Environment

(Include relevant details about the environment you experienced the bug in)

• Browser name and version: Firefox 87
• Operating System and version (desktop or mobile): Ubuntu desktop

Refreshing and / or logging out and back in doesn't solve it?

nope

Usually, this happen when you're logged in as another user on a server of the federation. Could it be possible?

no, I don't think so.

I can still view previous notifications I had on a private circle :

And if I click on it, the circle loads. But it does not appear in the left menu.

I also do not see this circle in https://api.lemans.happy-dev.fr/users/fabien4vo/circles/. This list has 24 members, and I see 24 public circles where I belong. Could this be an issue on the djangoldp side ?

Maybe, two things in mind:

• Cache issue djangoldp-packages/djangoldp#365 (closed)
• Data integrity issue - hard to fix without leaving/joining every circles you're on

Do you have the same behavior on another browser?

Same issue for @rachel on SIB instance.

I gave her the admin on a private circle and now she can see it again in the left menu. Not a normal Behavior but it's a track @jbpasquier

You probably reached to do it indirectly, with the second way I mentioned there: #1055 (comment 59823)

@jbpasquier I still have this issue : I cannot see any private circles in my left menu.

After investigation:

You're member of 22 circles across the whole federation:

• 1 circle on HD PACA
• 2 circles on Opteos
• 3 circles on HD Paris
• 8 circles on Startin'blox Community
• 8 circles on HD Le Mans

All of them are public circles.

I don't have any other relationship mentioning you on servers of the federation. Perhaps you have been kicked from them or they don't exists anymore?

@jbpasquier I can see @fabien4vo as a member of the private circle Coop-general-assembly (circle of the Happy Dev coop). This circle has also disappeared for me in left menu until Cyril made me admin of it.

ah and this circle his hosted on the HD Paris instance I think: https://community.startinblox.com/circles/@https%3A//api.paris.happy-dev.fr/circles/151/@/circles-information

Thanks for the investigations.

I'm a member of "capitainerie-happy-dev" circle, which ID is https://api.paris.happy-dev.fr/circles/109/. I tried to get off this circle and Aurélie put me in again just 20 minutes ago :

But I still can't see it in the left menu.

Thanks @rachel ! I was writing you a message to get the link of the circle. :-)

Ok, @fabien4vo I'll investigate a step further. It seems that there are some incoherence between the HD Le Mans server and others.

assigned to @jbpasquier

added Support label

Ok, new track. The backlink creation from HD Paris to HD Le Mans containing the circle membership seems to fail silently.

I asked @calummackervoy for some help on this.

Sorry about the lack of contact. I think the failing Activity is very likely the cause of this issue

It's failing with a 404 response so it's not silent - but maybe in future logging to the Activity table is too quiet? We don't wait for the backlinks to succeed before returning 201 because it would double or more the latency - we reply 201 when the Circle membership is created on Paris successfully

It's easy to replicate by replaying the failing Activity, but harder to explain because it's not clear to me yet where the 404 is thrown from. Couldn't replicate this locally, the format of the Activity being sent is correct and the objects its sending exist

So the fact that I can reproduce with any private circle - and not public ones - may be unrelated?

Ah good catch, the same Activity is successful using a public circle

I think I've fixed this, if so it isn't to do with backlinks, just the backlinks was catching the underlying RelatedObjectDoesNotExist. MR here: djangoldp-packages/djangoldp-community!6 (merged)

Thanks! I'll release that with the whole bunch of fixes incoming.

@calummackervoy hey ! Same issue here opened management/startinblox-feature-requests#273 (closed) What can we do ?

I think the MR has been merged but hasn't been deployed yet (blocked by 0.17)

We expect it to fix both of these issues, as soon as we can deploy to staging we can test to confirm @jbpasquier ?

It's already on staging, I haven't been able to reproduce with the test1-2 federation, but as usual I would like to get a confirmation with our users.

I have still two front-end issue for the release of the 0.17, we're solving at least one of them this afternoon with Matthieu. The other one have an high dependency on Inrupt, but should come soon.

mentioned in merge request djangoldp-packages/djangoldp!217 (merged)

mentioned in issue management/startinblox-feature-requests#273 (closed)

The issue that were blocking those is now solved and deployed, but I have no way to re-create your missing memberships.
If you're involved in a such issue, your only option is to leave & re-join or get re-invited to the circle.

OK, I'll try that, thanks.

That still does not work: I can't see the circle capitainerie-happy-dev in my list. And now, I have the same behavior with another circle that is not private : HD Documentation

Now it worse : it seams I can't see the detail page with the members list

I see an Activity which was successful for you joining capitainerie-happy-dev, I see you member on this circle in the HD Paris admin and I see it listed in the container on HD Lemans https://api.lemans.happy-dev.fr/users/fabien4vo/circles/ -> https://api.paris.happy-dev.fr/circle-members/1716/

So server-side there shouldn't be anything amiss. It shouldn't be an issue with the cache, because our unit tests should cover it

It's worth it for scoping though:

• you don't see https://api.paris.happy-dev.fr/circle-members/1716/ listed in the call to https://api.lemans.happy-dev.fr/users/fabien4vo/ which renders your list of circles ?
• when you visit https://api.lemans.happy-dev.fr/users/fabien4vo/circles/ in a different (private) browser session, do you see it listed?

We can also disable the cache and try to reproduce it

It could also be an issue with authentication or permissions since this is a private circle. It looks like you're authenticated, in your network logs is it all 200s or do you have any 403s or 404s which would help ?

Ah cool, it works now ! I can see the capitainerie-happy-dev circle, at last !

@calummackervoy could you please do the same fix for the other circles ? There are at least:

• Wannabes capitaine Happy Dev (https://api.paris.happy-dev.fr/circles/114/)
• HD Documentation (https://api.paris.happy-dev.fr/circles/203/)

Thanks

could you please do the same fix for the other circles ?

I triggered a resending of all of the activities for Happy Dev Paris, there are a lot of Circle Members but by tomorrow Happy Dev Paris circles should all be up to date

closed

reopened

@calummackervoy I'm still facing this issue as well. Tried out private browsing but it didn't change anything.

Here are my info, let me know if it helps:

• my left menu and my list of circles are not showing any private circle I'm part of. The only exception is the circle https://community.startinblox.com/circles/@https%3A//api.paris.happy-dev.fr/circles/151/@ which show up in my left menu since Cyril made me admin of this circle. That being said it does not show up in my list of circle.

• I haven't been able to track down all private circles I'm part of, I'm only noticing them when someone does ping me. E.g. I noticed I can't access https://community.startinblox.com/circles/@https%3A//api.paris.happy-dev.fr/circles/114/@ except doing it thanks to the notification bell.

In both cases only 200s in the network tab.

Hi @rachel thanks for this info. I looked into these circles specifically and found that you were a member on the Circle on Happy Dev Paris, as expected, but that the backlink for circles/114 hadn't been created correctly on community.startinblox

When @Cyrilthiriet made you an admin of circles/151 he triggered the CircleMember on HD Paris to save, which sent a new backlink to community.startinblox. Since djangoldp-packages/djangoldp-community!6 (merged) is now deployed the CircleMember was created successfully and added to your user

I triggered a new backlink for circles/114 manually simply by saving the CircleMember manually on Happy Dev Paris, and I see that on community.startinblox this circle is now on your user as well. This should have fixed the problem for you?

Ah yes, I can see the circle now, thanks! It seems solved for me :)

It's working for me now, thanks

mentioned in issue djangoldp-packages/djangoldp#391

Closing this as the original bug has been fixed with djangoldp-packages/djangoldp-community!6 (merged)

All of the circles in Paris should be refreshed by tomorrow but if you experience lingering issues are to do with the federation being out-of-sync. We don't currently have an automated feature for recovering federations when something goes wrong (e.g. a server goes down). I opened an issue for what we want here: djangoldp-packages/djangoldp#391

In the meantime we need to fix the backlinks manually. For future reference you can do this by leaving/rejoining a Circle (see JB's comment here: #1055 (comment 63696)), or a server admin can trigger the backlink manually (see my comment here: #1055 (comment 64020))

closed

@calummackervoy Thx