Shadow contacts in my contact list

What's happening?

Shadow contacts in my contact list, I know that @fabien4vo meet this problem recently but I can not find the issue related.

Is anyone knows what I can do ?

shadow_contact_Cyril_console.log

cc @jbpasquier

Old accounting Protocol

added Support + 1 deleted label

This can happen when your contact has been removed from their server but did not notice yours.

As a technical solution, we have a script to detect those 404, it's a matter of making it run sometimes. We may not be enough confident in our infrastructure right now to let it fix it automatically.

As a visual workaround, I suppose that if I put a required-name, 404 users would not get shown. I can implement it on every menu items for 16 tokens.

Edit: For a direct solution, I removed https://api.playground.hubl.world/users/davidbolandaae/, https://api.playground.hubl.world/users/alinedetrez/ & https://api.playground.hubl.world/users/francoisearbelot/ from your contact list, as those users does not exists anymore.

@jbpasquier Whoooo ! It works bravow

Most embarrassing in that case is that it makes jump my alphabetical list of contact.

For your proposal:

As a visual workaround, I suppose that if I put a required-name, 404 users would not get shown. I can implement it on every menu items for 16 tokens.

As I am the only one to complain, I let it down for now but in case it'll pop up from users we'll ask question again on time.

Ok, then, I'm closing this one.

No no no, if we identify a, issue we need to either fix it or keep it open. We would we close it?

The issue by itself is solved, right?

@jbpasquier PB is bach again on my side

Facing the same problem with https://api.community.startinblox.com/contacts/6787/, which is a test user that was deleted on http://playground.hubl.world/

Any suggestion?

This is an issue with the Activity Queue & backlinks. When you remove an user, it sends an activity to any server subscribing to the related object.

For some reason, when this user gets deleted, your server did not properly received this information.

Without a more complex way to sync servers, missing activities could and will ever happen. We have a script to solve 404, but it does not handle contacts, as the urlid by itself is alive.

I can improve the 404 script to handle them for 24 tokens. Then it'll be a matter of running it sometimes.

To solve the visual effect, my proposition above #997 (comment 54128) is still valid.

@jbpasquier I'm for financing at least the visual workaround.

Let's see if that is enough I'd say.

@Cyrilthiriet OK for you?

@alexbourlier @jbpasquier I 'm ok let's do it so

@Cyrilthiriet The visual workaround, right?

Since our discussion in #1007 (closed), I believe we should do both

closed

reopened

mentioned in issue #1007 (closed)

assigned to @jbpasquier

mentioned in commit 043ecacb

Done

closed

changed the description